Regulatory boundaries

The most important page in the product.

Private Water Supply Manager is a record and workflow system. It does not determine wholesomeness, certify water as safe, classify a supply in law, carry out a statutory risk assessment, set a legally binding monitoring programme or replace a notice issued by a local authority.

Local authority role

Local authorities regulate private water supplies and carry out statutory risk assessments and monitoring where the Regulations require them. Supplies serving only a single dwelling have different requirements. An owner or occupier can request risk assessment or monitoring, and a local authority may monitor where it suspects a potential danger to health. The software can store authority records and help an operator track actions arising from them.

Laboratory results

The app can record the status reported by the laboratory or local authority and attach original reports. It should not reinterpret analytical results without a competent professional.

Operational reminders

Maintenance reminders are created from information entered by the user, installer, manufacturer, contractor or authority. A reminder is not evidence that the underlying interval is correct for every system.

Emergency situations

If there is a suspected water-quality failure or risk to health, follow the instructions of the local authority and relevant competent professionals rather than relying on software status colours.